• A valid ODU ID Card must be presented upon boarding.
• No smoking onboard.
• No drinking or eating allowed.
• No belligerent or unsafe behavior.
• No luggage, bicycles or possessions too large to fit in a rider's lap are allowed onboard.
  
• No animals (except service animals) are allowed onboard.
• Due to Covid-19, face masks are required while on the van.

SAFE RIDE is not a flag down taxi service, and provides rides by request only. Anyone approaching the vehicle during service hours will be directed to submit a request through the TapRide App. See How to Request a Ride for more info.

• Requestors MUST present their ID cards to the driver upon entrance to the vehicle.
• Passenger doors do not unlock until the driver puts the vehicle in park.
• Vehicles are lit internally when the passenger doors are open.
• Video and audio recording devices are present in the vehicles for passenger and driver safety.

SAFE RIDE drivers will wait for 2 minutes at the pick-up location. If the requestor is not answering the alerts sent to their phone, or has found another means of transport, the driver will mark the request "No Show" in order to reach their next request in a timely manner.

SAFE RIDE has wheelchair accessible vehicles. In the meantime, requests requiring wheelchair accessibility may be submitted via the TapRide App.

Lose something? Contact Transportation and Parking Services at 757-683-4358 or email monarchtransit@odu.edu.

Transportation & Parking Services (TPS)

4310 Elkhorn Ave., 100 Parking Garage A, Norfolk, VA 23529
757-683-4358
monarchtransit@odu.edu