Account Representatives
Need help with your student account?
CALL:
757-683-3030
EMAIL:
tuition@odu.edu
TOLL FREE OUT-OF-AREA:
1-800-224-1450
SELECT "0" for "operator"
Each student is assigned a representative from the ODU Office of Finance Student Accounts / Accounts Receivable department, based on the first letter of your last name. If you have discovered an error or have a question about your charges, your representative would like to hear from you.
- Please be sure to include identification information (student name and UIN) in any written or email correspondance.
- Please allow 2-3 business days for return calls and e-mails.
Student Account Representatives
Assigned by first letter of student's last name:
| A - F | Amy Nordmeyer |
| G - M | Vacant* |
| N - Z | Vacant* |
| Lead Accounts Specialist | Lourena Miles-Sawyer |
*If there is a a vacancy for your last name, email tuition@odu.edu to be put in touch with a representative
Other Contacts:
Third Party Billing
thirdpartybilling@odu.edu
Campus Cashier Window
Get help or conduct in-person transactions at the Cashiering Window on campus, located in Rollins Hall. You can also use our meeting link to schedule an online 1:1 appointment with a student account representative.
Cashier Window Hours // Appointment AvailabilityNOTE: The Cashiering window does not accept credit card payments. Card payments can only be made online (via LeoOnline portal). See Payment Options for details on acceptable payment methods.