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Academic AdvisingFrequently Asked Questions

Academic Advising

Who is my advisor?

You can view your assigned advisor in your ODU Portal and DegreeWorks. You may also use this directory to identify and contact your academic advisor. If you are still unable to identify your advisor, then you may contact advisor@odu.edu for assistance and advisor referral.

How can I meet with an advisor?

Academic advisors are available by email, phone, and Zoom. Please reach out online to your advisor directly or advisor@odu.edu for questions and help scheduling an appointment.

What is Zoom? How can I meet with an advisor using Zoom?

Zoom is a cloud-based web conferencing service available to ODU faculty, staff and students, allowing users to host and participate in meetings online. Review the Zoom for Students guide and the Zoom at ODU website for tutorials.

Advisors are offering virtual appointments through zoom. Contact your academic advisor if you need help scheduling a meeting.

I am a new student and have a degree plan hold. How can I be advised?

Please follow the steps for your admit term and student type at the Monarch Orientation website. Monarch Orientation and advisng sessions will be held virtually and require live participation. The degree plan hold is removed when you attend Monarch Orientation or an advising session.

New on-campus Freshman students should register to attend Freshman Monarch Orientation.

New on-campus Transfer students should complete the online orientation in Canvas and register to attend either Transfer Monarch Orientation or a transfer advising session.

Distance Learning/ODUOnline students must complete the ODUOnline Orientation. Upon completion, update your ODU student checklist and submit the "Contact Your Advisor" form. This will connect you with your ODUOnline student success advisor so you can begin registering for courses.

How can I change my major?

View ODU degree programs here. To change your major, follow the instructions below for your student type.

New Incoming Students

New freshman and transfer students who are attending either a Freshman or Transfer Monarch Orientation session may log into the Monarch Orientation reservation system to update your major. If you need help changing your major in the Monarch Orientation reservation system, then contact orientation@odu.edu for assistance.

New transfer student with 24+ credits who are not attending Monarch Orientation should email advisor@odu.edu for assistance with the major change.

Currently Enrolled Students

Current students should contact the academic advisor for their new major. The advisor will update the major and provide feedback about academic planning for the new degree program.

Students who would like guidance before changing their major or are not sure who to contact for advising should reach out to advisor@odu.edu for assistance.

Reactivation or Readmission (students returning after a break in enrollment)

Students reactivating after at least a calendar year break in enrollment may contact the academic advisor for their new intended major. Students who are unsure about their major or would like guidance before changing their major should reach out to advisor@odu.edu for assistance.

Students readmitted after serving an academic suspension should contact advisor@odu.edu for major change requests.


Asynchronous v. Synchronous Courses

How do I know if an online class has required meeting times?

Check the Meeting Times box.

Live onilne courses will list a specific day and time, and the Building will begin with WC2, WC5, WC7, or WC8 (WC = Web Conferencing). You are expected to connect to class at the day(s) and time listed.

Asynchronous online courses will not have a day or meeting time listed, and the Building will begin with WEB2, WEB5, WEB7, or WEB8.


Course Registration - General Questions

How do I register for classes?

You may register for classes as long as your admission is active and there are no holds on your account. You are strongly advised to review your DegreeWorks and reach out to your advisor with any questions prior to registering.

You may register for classes in Leo Online by following the instructions here.

How do I know what classes to register in for next semester?

Review your degree evaluation and plan by clicking on DegreeWorks on the right sidebar in your ODU Portal. Contact your academic advisor with any questions.

When can I register classes?

View the academic calendar for the week of pre-registration available to currently registered degree-seeking students (time ticket required) and when open registration begins for all students (no time ticket required).

How can I drop a course?

You may drop or add classes using Banner XE Registration in Leo Online. Check the academic calendar for add and drop deadlines.

If you have a hold, you may drop a course by emailing register@odu.edu (include your name, UIN, and the course information).

How can I withdraw from a class?

You are strongly advised to consult with the Office of Student Financial Aid and your academic advisor prior to withdrawing from a course.

You may withdraw from a course using Banner XE Registration in Leo Online. Withdraw requests must be submitted by the last day for each session. Check the academic calendar for withdraw deadlines.

If you have a hold, you may withdraw by emailing register@odu.edu (include your name, UIN, and the course information).


Transfer Advising

I am a new transfer student and have a degree plan hold. How can I be advised?

Please follow the steps for your admit term and student type at the Monarch Orientation website.

New on-campus transfer students should complete the online orientation in Canvas and register to attend either Transfer Monarch Orientation or a transfer advising session. Monarch Orientation and transfer advising sessions will be held virtually and require live participation.

Distance Learning/ODUOnline students must complete the ODUOnline Orientation. Upon completion, update your ODU student checklist and submit the "Contact Your Advisor" form. This will connect you with your ODUOnline student success advisor so you can begin registering for courses.

For all new students, the degree plan hold is removed when you attend Monarch Orientation or meet with an advisor.

I earned an associates degree before I transferred into ODU, but the degree is not showing or I am missing credit in Degree Works. Who can help me with this?

ODU Admissions processes all official transcripts for credit evaluation. If you believe you are missing credit or your associates isn't posted, then contact Transfer Evaluation Services (transfereval@odu.edu) to verify that your final official transcript reflecting your associate confirmation date has been received.

I am a prospective transfer student who is thinking of applying to attend ODU in an upcoming semester. Is there anyone who can help me with pre-transfer advising prior to applying to ODU?

Yes, appointments for pre-transfer advising are offered through our Transfer Center. Please schedule an appointment with one of our Transfer Center advisors online.


More questions? Contact advisor@odu.edu.

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