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Sam Flores of ITS is ODU’s Employee of the Month for October

Sam Flores, a technical support professional in Information Technology Services, has been selected as Old Dominion University's Employee of the Month for October.

Flores began his career at ODU in 2017. He serves as the ITS representative for the President's Office, Koch Hall and Visual Arts Building, as well as the Academic Affairs area within the office.

"Just one phone call, email or instant message is all that it takes to get him to your office to take a look at the problem and arrive at a solution," Kris Carroll, remote support supervisor, said in nominating Flores for the award. "Anything beyond his scope, he does not hesitate to call for assistance to fix the problem.

"On one occasion, while the President was about to start a meeting in the conference room, there was a problem with the audiovisual equipment, and he asked for Sam to take a look. Although this was the domain of the Classroom Central technicians, in true Sam fashion, he was able to rectify the issue with minimum disruption to the President and his guests."

Carroll praised Flores' demeanor and professionalism.

"He never hesitates to help," Carroll said.

The University Employee of the Month Selection Committee encourages employees to nominate their outstanding "go the extra mile" colleagues and employees. This program is designed to acknowledge and reward employees whose accomplishments and demeanor exemplify excellence, quality service and commitment to ODU. Classified and AP faculty employees receive a framed certificate from the president, $175 and one day of leave. Hourly winners get $250, since they are not eligible to receive recognition leave.

The selection committee needs specific examples that relate to each applicable criterion in order to select a nominee for the award. Nominations remain active for six months from date of submission and nominators may submit additional documentation to support a nominee during the active six months.

The criteria used to nominate an employee include the following:

  • An outstanding accomplishment that benefited the department/students.
  • Extraordinary service to internal and/or external customers.
  • Inspiring initiative/leadership.
  • Enthusiasm/energy given to assigned work.
  • Teamwork.
  • Exemplary efforts to nurture a climate of care, concern and civility.
  • Creative innovations to service, process or work tools.

For more information, contact Jerry Dye at jedye@odu.edu or 683-3046, or visit ODU's Employee of the Month website.

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