Linh Nguyen, Reference and Training Specialist for Perry Library, Is the Employee of the Month for November
November 28, 2018
Jerold Dye, employee relations manager for Human Resources and Provost and Vice President for Academic Affairs Austin Agho, present Nguyen with the Employee of the Month award.
Linh Nguyen, a reference and training specialist for Perry Library, is the November Employee of the Month.
Nguyen has been employed by the University since 2015.
Kathy Nguyen, Nguyen's supervisor, said she is a solid contributor in helping the Perry Library Help Desk run smoothly.
"I have personally been impressed with how many relationships Linh has been able to build with people who come to our desk," Nguyen said. "It's not out of the ordinary for Linh to show empathy to people she doesn't know by asking them what other ways she can help them or wishing them good luck on a test when she hands out test materials."
In addition to the normal flow of visitors, Nguyen's desk supports the partnership between the Learning Commons, University Libraries, Information Technology Services and the Center for High Impact Practices, providing assistance to patrons who are in need of services from the Help Desk.
Nguyen's colleagues also noted that she has made significant contributions to several teams and is a strong team player.
DETAILS ABOUT THE EMPLOYEE OF THE MONTH PROCESS
The University Employee of the Month Selection Committee encourages employees to nominate their outstanding, "go the extra mile" colleagues and employees. This program is designed to acknowledge and reward employees whose accomplishments and/or demeanor exemplify excellence, quality service and commitment to ODU. Classified and AP faculty employees receive a framed certificate from the president, $175 and one day of leave. Hourly winners get $250, since they are not eligible to receive recognition leave.
Note: The selection committee needs specific examples that relate to each applicable criterion in order to select a nominee for the award. Nominations remain active for six months from date of submission and nominators may submit additional documentation to support a nominee during the active six months.
The criteria used to nominate an employee include the following:
- An outstanding accomplishment that benefited the department/students
- Extraordinary service to internal and/or external customers
- Inspiring initiative/leadership
- Enthusiasm/energy given to assigned work
- Teamwork
- Exemplary efforts to nurture a climate of care, concern and civility and;
- Creative innovations to service, process or work tools.
For more information contact Jerry Dye at jedye@odu.edu or 683-3046, or visit ODU's Employee of the Month website.
