The Mail Center's mission is to provide quality mail/distribution services to the University campus and regional higher education centers in support of teaching, research, student activities and community programs.
The Mail Center is equipped with 1 sedan, 4 vans and 2 mailing machines to service the University community. About half of the University's mail is Standard Mail (Bulk Mail), and the remainder is a combination of all other classes of mail with first class being the predominant class. The Mail Center receives approximately 3 million pieces of mail annually from the USPS. In addition to postal mail, the Mail Center distributes approximately 2 million pieces of campus mail a year, serving 147 departments/offices on-campus and 13 sites off-campus from Virginia Beach to Newport News.
pieces of USPS mail annually
pieces of campus mail annually
Departments/Offices/sites being served
Mailing personal letter mail (must have a stamp and return address).
Providing supplies such as Priority and Express envelopes and boxes, as well as brown wrapping paper and mailing tape. (We don't provide boxes or filling material such as bubble wrap.)
Providing inter-department envelopes to offices and departments on campus.
Utilizing the U.S. Postal Service Express Mail for overnight and next day delivery.
Business Reply Mail
BRM makes it easy for your customers to respond
Guidelines to follow for mail pick-up
Get reply postage for your department's mail
Learn the reasons why your mail may be returned
The Mail Center does NOT sell postage stamps
Helpful facts about standard mail
Student Mail & Packages
Student Housing info for student mail and packages
Common signs of suspicious letters and packages
Where's my package?
All students should pick up their packages at the University Mail Center located in the Facilities Management Building 4401 Powhatan Avenue Monday - Friday from 8 am to 5 pm.
Student Package Pick Up Details
Once your package is processed, you will receive an email and/or text message from the MAIL CENTER (not your carrier) that your package is ready for pick-up. The email and/text message will look like this:
Your package is ready for pick up at the University Mail Center @ 4410 Powhatan Ave, PACKAGE PICK UP TIME IS 8:00 AM TO 5:00 PM MONDAY - FRIDAY
How to Label Packages
First Name Last Name
Residence Hall Name (i.e. Powhatan Apartments)
Room or apartment number
Norfolk, VA 23508
Know your dorm's postal address, scan here:
QUESTIONS? Contact Mail Center at 757-683-3673 or email us at firstname.lastname@example.org.