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Sun rays view of Koch Hall.

Key Pickup

Your Key is Ready... Time to Pick it Up!

Due to COVID-19 precautions, you must schedule an appointment to pick up your new key from the Facilities Management & Construction office.

How will I know when my key is ready for pickup?
When FM&C is finished processing your key, you will receive notification from keys@odu.edu that your key is ready.

How do I schedule a pickup time?
Please call the Facilities Management & Construction front desk at 757-683-4269 to schedule your appointment. Hours of operation are Monday - Friday, 8am - 5pm.

What do I need to bring with me?
Please bring your University ID, and be ready to login to your myODU portal.

Where is the Facilities Management & Construction office located?
We are located at 4401 Powhatan Ave, Norfolk VA 23529. Our building is near the corner of W 43rd St and Powhatan Ave. See building #210 on the campus map.

At Your Appointment:

When you pick up your new key, you will be asked to present your ODU ID, and then will need to login to your myODU portal on the provided tablet or computer in order to electronically sign the below agreement:


  1. I understand that I have been issued the above listed key(s) on a temporary basis for use in the performance of my duties, job, or position and that I am personally responsible and accountable for the security and safekeeping of such key(s).

  2. I understand that key(s) issued to me will not be loaned to others and will not be duplicated under any circumstances.

  3. I will return all keys to the Facilities Management & Construction office upon my transfer or termination.

  4. I understand there will be a charge for each lost key.

Returning Your Key

Switching jobs or leaving the University? Remember to return your key(s) directly to Facilities Management.

University keys are the property of ODU. When departing the University or changing positions where the keys are no longer needed, you are required to return all assigned keys directly to Facilities Management. You will be charged the current rate for each key not returned to Facilities Management.

Please do not return your key(s) to your supervisor.
Should your supervisor insist that you turn keys over to them, kindly ask them to contact Facilities Management. Again, you (NOT your supervisor) will be held responsible for all keys not returned to Facilities Management.

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