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Community Wellbeing & Support Clinic Services

Counseling services will be offered face-to-face and/or online.

The CHS Community Wellbeing and Support Clinic offer a variety of services to promote the individual, relational, educational, and vocational success of the ODU campus community. All counselor trainees and human services trainees are supervised by doctoral site supervisors. Doctoral site supervisors are supervised by the Director, who is a licensed mental health professional.

Available Services Include:

Personal Counseling

Assist clients with a wide variety of personal and social concerns, including but not limited to: anxiety, mild depression, relationships, family issues, loss and grief, substance abuse, life decisions, gender and sexuality concerns, homesickness, college-related transition, or academic concerns.

Skill Development for Academic Success

Assist clients with coping skills, test anxiety, test-taking skills, self-esteem work, stress management, time management, learning strategies, resume and cover letter writing, motivation, and other activities related to skill development for academic success.

Case Management

Assist clients with the assessment, coordination, implementation, case report writing, time management, case conceptualization, and evaluation of resources and services available to meet the student's health and human service needs.

Campus Outreach

Collaborate with the Office of Counseling Services, Academic Affairs, university programs, faculty, and staff, to promote adjustment to university and campus life. Develop community partnerships to supplement services being offered on campus.

Consultation with ODU Faculty & Staff

Collaborate and consult with faculty and staff on how to support ODU students' wellness in the classroom, departments, and overall campus.

Title XI Advocate

Provides related support and guidance services to ODU individuals who experience or are accused of Title IX sexual harassment. Individuals will be referred to this service by the Title IX Coordinator/Office of Institutional Equity and Diversity.


Can I bring friends or family to counseling sessions?

Family members and partners of ODU students may attend occasional consultations together with an ODU student who is in counseling at the Community Wellbeing and Support Clinic; however, no, ongoing counseling services aren't available to non-ODU students at this time.

*Based on the student and their counselor's need for family members or another person to be included in counseling, an authorization for release of information will need to be signed.

How long are sessions?

Individual counseling sessions last approximately 50 minutes. This allows time for the documentation of the session and preparation for the next appointment.

How many counseling sessions can I schedule?

Clients will be offered 10 sessions per semester. Some exceptions may apply at the Director and Counselor trainee's discretion based on the nature, timing, and availability of services. Sessions will be offered on a semesterly basis.

How do I schedule an appointment?

  1. Appointments can be made via email, in person, over the phone, or through the website.

  2. Upon scheduling your initial appointment, you will receive a confirmation email including instructions for the day of your appointment.

  3. Walk-ins are welcome; however, students who walk-in cannot be guaranteed that they will be seen on the same day. Appointments are recommended to ensure the availability of a counselor.

What are your hours of operation?

The Clinic is open for counseling services 3 days a week - Mondays and Wednesdays from 8:30 AM to 5 PM ET and on Thursdays from 8:30 AM to 7 PM ET. Hours of availability may expand in the Spring 2022 semester.

*Services are not available during scheduled university breaks including national holidays, winter break, fall break, and spring break. The Clinic may operate on limited hours during the weeks of required Clinic faculty, student, and staff attendance to national conferences or professional trainings occurring during any semester.

What's your cancellation & No-Show Policy?

Clients must call at least 24 hours in advance of their scheduled appointment to cancel or reschedule.

Clients with scheduled appointments who neither keep nor cancel their appointment will be considered a "no show." Clients who arrive at their scheduled appointment 15 minutes late or more are considered a "late cancellation" and will need to reschedule their appointment.

Due to the large volume of ODU students seeking counseling services, clients who "no show" or "late cancel" an appointment twice in a row, will be terminated from counseling services at that time and placed back on the coordination of care list. Clients with two "no shows" or "late cancellations" may return to services within that semester once their name comes up as next in line on the coordination of care list.

Clients with more than three "no shows" or "late cancellations" in the same semester, will result in the client becoming ineligible for services.

Can ODU Faculty & Staff Receive Counseling Services?

Although the Clinic does not offer counseling to ODU faculty and staff, we value collaboration and offer consultations with faculty and staff on how to support ODU students' wellness in the classroom, departments, and overall campus. In the event faculty and staff require support or counseling for concerns of a personal nature, referrals for community counseling services can be made available. ODU has an Employee Assistance Plan (EAP) that provides free and confidential counseling to faculty and staff. Information on ODU's EAP can be found here.

Why Are Sessions Recorded?

Since we are a counseling training clinic, all counseling sessions will be recorded for quality assurance of services being provided. Recorded sessions will only be shared with counselors.

Still have questions? Contact us!

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