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Customer Relations

The first point of contact for students

Customer Relations assists the Office of Admissions, Office of Finance, Office of the Registrar, and Office of Student Financial Aid by providing coordination of administrative services. We firmly believe in serving the needs of our customers.

  • Goal: To provide excellent service to all customers of the University — students, parents, and faculty/staff.
  • Mission: To serve the educational needs of students and the administrative needs of departments.

Read our customer service standards.



Students on Kaufman Mall

How much is it going to cost, is often one of the most important questions when making your choice for higher education.

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Student at computer

Over half the students attending ODU get financial help from one source or another, including federal and state grants, scholarships, educational loans, or through college work-study programs.

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Rollins Hall

The Office of the University Registrar exists to support the University community by providing information and services to support, facilitate and promote the educational mission of the University. This role specifically includes providing information about and services related to academic programs and degree requirements, registration and enrollment verification, and maintenance of permanent academic records for students, faculty, staff and external constituencies in a timely, accurate, confidential and supportive manner in accordance with University policy, state and federal law.

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Veterans Day 2014

Veterans Affairs Services was established to provide specialized customer service to members of the various branches of military service, veterans, and their eligible dependents.

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Solar Energy

Contact the ITS Help Desk for general technology support or to reach your department's technical support person.

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Webb University Center

Located in the main lobby of Webb, Mane Central provides info about organizations, activities, class offerings, and policies of ODU.

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Presidential Inauguration

ODU commemorated the inauguration of President Brian O. Hemphill, Ph.D., during Homecoming Weekend 2022. Relive the historic weekend.

Fall Open House

It's time to fall in love with ODU! Join us for our last Open House event of the semester on Saturday, November 19.

Commencement 2022

Visit the Commencement Office for information on event times, caps & gowns, tickets and more!